ROI
3.1× payback
Average CRM return of $3.10 per $1 invested across recent case studies.
Digital Strategy • AI • Automation • CRM
Smarter Growth for Businesses & Nonprofits.
We design and run AI, CRM, and automation systems that capture every inquiry, streamline workflows, and make outcomes measurable. From home services and healthcare to youth sports, churches, and community organizations, we launch fast with white-glove onboarding and executive-ready ROI dashboards.
24/7 AI voice & webchat
Automated follow-ups
Lead-to-Revenue dashboards
White-glove setup
Talk to NaviNine
Our AI Voice Assistant that books, qualifies, and follows up 24/7.
ROI in the Real World
AI, CRM & Automation that move the numbers
Whether you’re a growing business or a nonprofit, speed-to-response and consistent follow-up drive outcomes. Here’s why a smart stack (AI voice, instant text-back, CRM, and automations) pays off.
SPEED
21× qualify
Calling new leads within 5 minutes makes them 21× more likely to enter the sales process.
REACH
100× contact
You’re up to 100× more likely to make contact when you reply in 5 minutes vs. 30.
CALLS
≈62% missed
Small businesses answer only ~38% of inbound calls; the rest go to voicemail or get no response—exactly what AI voice + text-back recovers.
GEN-AI
+3–5% sales
Generative AI can lift sales productivity by 3–5%—from faster drafts to guided follow-ups.
ADOPT
65% using
65% of companies report using Gen-AI regularly. Your competitors aren’t waiting.
Sources: Nucleus Research (CRM ROI), MIT/InsideSales & HBR (lead response), 411 Locals study (missed calls), McKinsey (Gen-AI productivity & adoption).
Industries We Serve
Tailored playbooks, messaging, and automations for your niche.
🐜
Pest Control
Booked inspections & recurring plans
Explore →❄️
HVAC
Installs, tune-ups, maintenance
Explore →🔧
Plumbing
Emergency calls & re-pipes
Explore →⚡
Electricians
Panels, EV chargers, lighting
Explore →🏠
Roofing
Estimates, storm leads, insurance jobs
Explore →🌿
Lawn Care & Snow Removal
Seasonal contracts & recurring clients
Explore →🧹
Cleaning Services
Recurring residential & office cleaning
Explore →🦷
Dentists
Patient flow & hygiene reminders
Explore →🏃
Chiropractors
Care plans & new patient consults
Explore →💆
Med Spas
Botox, laser & recurring treatments
Explore →🚗
Auto Repair
Maintenance, repairs & upsells
Explore →🐶
Veterinarians
Appointments & wellness plans
Explore →🤝
Nonprofits
Youth sports, churches & clubs
Explore →👉 Don’t see your industry? No problem — we can customize our solutions for you too.
Book a Call
Our Featured Services
Practical solutions that move the needle—delivered quickly, measured with data, and refined with AI.
💡
Digital Strategy
Roadmaps, offers, funnels, and KPIs aligned to revenue goals—built to execute fast.
Plan a Roadmap🤖
AI & Automation
Missed-call text-back, AI voice & webchat, lead routing, and follow-ups that never sleep.
Automate a Workflow📊
Data & Analytics Dashboards
Track lead sources, conversions, and ROI with executive-ready dashboards.
See a Demo💬
CRM & Marketing Automation
Unified inbox, email/SMS campaigns, pipelines, and review triggers that convert.
Fix My CRM🧩
Ops Optimization
Streamline handoffs, SLAs, and SOPs to reduce leakage and increase throughput.
Optimize Ops🌐
Websites & Funnels
High-converting pages with fast load times, embedded forms, and instant routing.
Build My Funnel📞
AI Voice Assistant
Answer calls, qualify leads, schedule, and follow up—fully branded for your business.
Try AI Voice⭐
Reviews & Reputation
Automated review requests, QR codes, and response workflows to boost trust.
Grow ReviewsAdvisory & Delivery Services
When growth needs structure, we bring the playbooks, teams, and delivery rigor to make it happen.
🗺️
Digital Strategy & Roadmap
Clarify goals, prioritize initiatives, and sequence a 90-day execution plan.
Map the Road⚙️
Operational Optimization
Fix handoffs, SLAs, and SOPs so every lead and task moves without friction.
Tighten Ops📁
Project & Program Management
PMs who drive timelines, budgets, and delivery across teams and vendors.
Add a PM🚀
MVP Planning & Launch
Scope the smallest lovable product, then ship fast and iterate with data.
Plan the MVP🏛️
PMO / EPMO Support
Governance, cadence, and reporting that align portfolios to business value.
Stand Up PMO🧰
ServiceNow Consulting
ITSM, workflows, and automations built to reduce swivel-chair work.
Improve ITSM🧪
Product Development Strategy
Discovery, prioritization, and release planning tied to outcomes.
Shape the Product📈
Change & Enablement
Training, playbooks, and adoption plans so the new way becomes the only way.
Drive AdoptionWhy Choose NineTwoOne Solutions
Speed, service, and strategy—built for owners who want results without the hassle.
✓
White-glove onboarding
We stand up the essentials in days—not months.
We stand up the essentials in days—not months.
✓
Industry-ready playbooks
Home services, real estate, professional services, and more.
Home services, real estate, professional services, and more.
✓
Measurable ROI
Dashboards tie every campaign to revenue and pipeline.
Dashboards tie every campaign to revenue and pipeline.
✓
Automation with personality
AI that sounds like your brand—voice, SMS, and webchat.
AI that sounds like your brand—voice, SMS, and webchat.
Leadership • Experience • Results
Meet Our Founder
Mehul Patel has spent over 20 years leading global technology and business transformation programs for Fortune 100 and 500 companies. As a former Director of PMO & Business Transformation, he has delivered multimillion-dollar savings, built enterprise AI and automation strategies, and led teams across the U.S., Europe, and Asia.
He founded NineTwoOne Solutions with a simple mission: bring Fortune 500–level innovation and efficiency to growing businesses. By pairing enterprise-grade CRM, AI, and automation with a white-glove approach, Mehul helps clients streamline operations, win more customers, and scale with confidence.
“Small and mid-sized businesses deserve the same competitive edge as the world’s largest
corporations. That’s why I built NineTwoOne — to put the power of AI and automation in your hands.”
— Mehul Patel, Founder & CEO
Director-level PMO/BTO
Fortune 100/500 Programs
AI & Automation Strategy
Data & ROI Dashboards
Global Team Leadership
20+ yrsDigital Transformation
$MM+Value Delivered
3 regionsUS • EU • APAC
How We Work
A simple, outcome-focused approach that gets you live fast—and improves every week.
1
Discover
45-minute strategy call to align goals, offers, lead sources, and success metrics.
- ICP & offer review
- Funnel & channel audit
- Success metrics finalized
2
Launch
Stand up your core stack: capture, missed-call text back, AI Voice/Webchat, dashboards.
- Call/SMS routing + triggers
- AI voice + chat configured
- Lead → pipeline automations
3
Optimize
A/B test offers, tighten automations, and re-route follow-ups by performance.
- A/B: copy & timing
- Speed-to-lead tuning
- Drop-off fixes
4
Scale
Add channels, nurture sequences, and review/upsell engines for compounding ROI.
- Retargeting & referrals
- Playbooks by segment
- Quarterly roadmap
Week 1Discovery, tech access, quick-wins configured
Week 2AI Voice/Webchat live, missed-call → SMS, dashboards v1
Week 3A/B tests running, pipeline rules tuned
Week 4Scale plan + KPI review, next sprint scoped
Weekly KPI review
Playbooks & SOPs
Owner-level dashboards
White-glove support
Quarterly roadmap
Pick Your Growth Plan
Every plan includes setup, training, and ongoing support. Upgrade anytime as you scale.
Essential CRM Launch
"Get organized and respond fast."
$397/mo + $697 setup
or $330.83/mo billed annually — $3,970 upfront
CRM Ready
Auto‑Reply
Text‑Back
- Client workspace setup (templated)
- Lead capture forms & landing page (1 page)
- Contact routing & auto‑responders (email/SMS)
- Missed‑call text‑back automation
- Google Business Profile messaging
- Appointment reminder automation (SMS/Email)
- Basic reputation monitoring
- New‑lead alerts & quick‑reply workflows
- Pipeline setup with basic reporting
- Weekly lead summary
Most Popular
Business Growth Automation
"Convert more and book more."
$697/mo + $1,297 setup
or $580.83/mo billed annually — $6,970 upfront
Nurtures
Bookings
Reviews
- Everything in Essential
- Facebook/Instagram messaging in unified inbox
- Pre‑built email & SMS nurture sequences
- Online booking calendar with smart reminders
- AI website chat trained on your FAQs
- QR codes for in‑person review requests
- Automated review requests & response templates
- A/B landing page testing
- Lead scoring & auto‑tagging system
- Lead source tracking & conversion analytics
AI‑Powered Scale
"Automate the heavy lifting."
$1,497/mo + $2,997 setup
or $1,247.50/mo billed annually — $14,970 upfront
"Equivalent to hiring a full-time inside sales rep"
AI Voice
Multi‑Channel
Enterprise
- Everything in Business Growth
- AI voice assistant for inbound/outbound coverage
- Advanced pipeline automation & lead scoring
- Email, SMS, and voicemail drop campaigns
- Monthly email marketing campaigns
- Cross‑platform reputation monitoring
- Multi‑location management (if applicable)
- Advanced automations (win‑back, upsell, re‑engage)
- Payment links & automated invoicing
- Team task automation & reminders
- Priority support (2-hour response time)
- Monthly strategy calls with account manager
| Feature | Essential | Business Growth | AI‑Powered Scale |
|---|---|---|---|
| Monthly Price | $297 | $497 | $1,297 |
| Annual Prepay (approx. monthly) | $247.50 ( $2,970 ) | $414.17 ( $4,970 ) | $1,080.83 ( $12,970 ) |
| Setup Fee | $497 | $997 | $2,497 |
| Lead Capture & Routing | Included | Included | Included |
| Missed‑Call Text‑Back | Included | Included | Included |
| Google Business Messaging | Included | Included | Included |
| Facebook/Instagram Messaging | — | Included | Included |
| Appointment Reminders | Basic | Smart Sequence | Multi‑Channel |
| Lead Scoring & Tagging | — | Included | Advanced |
| Landing Page Testing | — | A/B Testing | Advanced Analytics |
| Email & SMS Nurtures | — | Pre‑built | Advanced + Campaigns |
| AI Chat/Voice Assistant | — | Chat | Chat + Voice |
| Reviews & Reputation | — | Included | Included |
| Dashboards & Reporting | Basic | Source/Conversion | Campaign ROI |
| Multi‑Location Support | — | — | Included |
| Integrations | — | Standard | Enhanced |
| Support | Email + Chat | Priority (2hr) | |
| Strategy Calls | — | — | Monthly |
Prefer to mix & match? A La Carte Features
Add individual capabilities without changing plans. All items include configuration and testing.
Missed‑Call Text‑Back
Automatically text anyone who calls and doesn't get through so you never lose a lead.
$49/mo+$99 setup
Add to PlanAI Website Chat
24/7 chat trained on your FAQs, routes hot leads, and books appointments.
$79/mo+$199 setup
Add to PlanAI Voice Assistant
Answers/places calls, qualifies, schedules, and hands off to your team.
$249/mo+$499 setup
Add to PlanReviews Engine
Automated review requests, reminders, and response workflows with tracking.
$59/mo+$149 setup
Add to PlanReactivation Campaign
Win‑back flows for old leads/customers with email, SMS, and voicemail drops.
$129/mo+$299 setup
Add to PlanCustom Dashboard
Executive KPIs across leads, pipeline, and revenue with source attribution.
$99/mo+$399 setup
Add to PlanCRM Data Clean‑Up
Normalize fields, dedupe contacts, and fix pipeline stages for accurate reporting.
One‑time: $699
Add to PlanIntegrations (Zapier/Make)
Connect your tools (billing, calendars, ads, spreadsheets) with error handling.
$79/mo+$299 setup
Add to PlanFacebook/Instagram Messaging
Unified inbox for social messages with automated routing and templates.
$69/mo+$149 setup
Add to PlanLead Scoring System
Automatic scoring and tagging based on behavior and engagement.
$59/mo+$249 setup
Add to PlanMulti‑Location Management
Separate pipelines, reporting, and automation for multiple locations.
$199/mo+$599 setup
Add to Plan* Pricing shown is typical for single‑location SMBs. Multi‑location or advanced customization may require a tailored quote.
FAQs
Answers for owners, ops leaders, and sales teams evaluating automation and AI voice.
›How fast can we launch?
Most core setups go live within 7–10 business days, depending on calendar and access. We prioritize quick wins in Week 1.
›Do you integrate with our current tools?
Yes—email, calendars, call tracking, ads, and data sources. We map your stack in Discovery and confirm specifics before Launch.
›How do you measure ROI?
Dashboards attribute lead → opportunity → revenue by source, campaign, and rep. We review weekly and adjust.
›What does ongoing support include?
Optimization sprints, playbook updates, quarterly roadmaps, and white-glove support for your team.
›Can the AI voice sound like our brand?
Yes. We tune tone, vocabulary, escalation rules, and hand-off paths to match your brand and workflows.
›What industries do you support?
Home services, health & wellness, professional services, auto, and more—if you book calls or appointments, we can help.
›Do you require long-term contracts?
No. We typically start month-to-month after the initial setup; annual prepay options are available for savings.
›What about data security & privacy?
We use secure, access-controlled systems and follow least-privilege principles. We'll align to your policies during onboarding.
›Can you migrate our CRM or fix messy data?
Yes. We clean fields, standardize pipelines, and migrate essential history so your reporting is trustworthy.
›What if we don't have ads running yet?
No problem. We can start with your existing channels (GMB, website, referrals) and add channels as ROI proves out.
›Do you train our staff?
Yes—playbooks, how-to guides, and live sessions. New-hire refreshers available as needed.
›How are missed calls handled?
Instant SMS with context, optional AI callback, and routing to the right pipeline stage with alerts for your team.
Free Growth Audit
We'll review your lead flow, follow-ups, and funnels—and send quick wins you can use this week.
- ✓ Speed-to-lead diagnostics (calls, SMS, webchat)
- ✓ Follow-up & nurture review (scripts, timing, routing)
- ✓ Funnel & offer quick wins you can implement now
- ✓ Owner-level KPI snapshot (lead → revenue)
What you'll get
A clear plan to capture more leads and convert faster—this week.
Missed-call → SMS
Turn every missed call into a live text conversation.
AI Voice & Webchat
Qualify, schedule, and hand off to humans instantly.
CRM Clean-up
Fix fields, routing, and pipeline reporting.
ROI Dashboard
Know which channels actually drive revenue.