Med Spa Growth — NineTwoOne Solutions (CRM • AI • Automation)
📱 Missed-Call → Instant Text-Back 🤖 24/7 AI Voice & Webchat 🗓️ Online Booking & Packages 💌 No-Show Recovery & Reactivation ⭐ Review Engine
Med Spa • Aesthetics • Injectables • AI • CRM

Keep Your Calendar Glowing — Week After Week.

Turn missed calls and after-hours inquiries into booked consults with AI voice & webchat, instant text-back, and reactivation automations. Capture desired treatments, preferences, and photos once—then follow up with personalized offers.

Consult IntakeMemberships Packages & UpsellsReviews & Referrals
Meet “Mira”
AI Voice that books consults & memberships 24/7
Treatment promptsBefore/after linksPackage upsellCalendar scheduling

Glow ROI Estimator

Estimate added revenue from text-back, AI voice, and smart follow-ups.

Added bookings: Added monthly revenue:
Rough estimate. Actual results vary by traffic quality, offer, and local demand.

Solutions Built for Med Spas

Capture every inquiry, streamline consults, grow memberships, and boost reviews—without adding front-desk headcount.

📞

Missed-Call Text Back

Instant SMS with booking link + treatment prompts—don’t lose them to the next spa.

Turn On Text-Back
🤖

AI Voice & Webchat

Answers pricing/availability, captures preferences, and books consults 24/7.

Try AI Voice
🎁

Packages & Upsells

Smart offers for bundles (e.g., tox + facial) to lift average order value.

Grow AOV
🧾

Consult Intake

Collect goals, areas of concern, timeline, and photos—all before the visit.

Streamline Intake
💳

Memberships

Enroll with automated perks, reminders, and renewal nudges.

Boost MRR

Review Engine

QR + SMS review requests—amplify social proof and ranking.

Boost Reviews
📊

Lead → Consult Dashboards

Track source, show rate, package uptake, and membership growth.

See My ROI
💬

No-Show Recovery

Win back missed consults with friendly, timed follow-ups.

Recover Slots

What We Automate for Med Spa Teams

Speed-to-lead, recall consistency, and package uptake—on autopilot.

Consult → booked
AI gathers goals & photos, then sends booking links instantly.
Packages & memberships
Smart nudges for bundles and member-only perks.
No-show recovery
Sequenced outreach that refills near-term slots.
Review & referral engine
Post-visit QR/SMS requests and referral incentives.

Ready-to-Use Aesthetic Knowledge Packs

Launch fast with med spa flows and FAQs loaded from day one.

NeurotoxinsDermal FillersHydrafacial Laser/IPLBody ContouringSkinPen/Microneedling Membership Perks

Front-Desk Friendly

  • AI → coordinator → provider calendar handoff
  • Photo uploads, areas of concern, budget prompts
  • Package/membership follow-ups with perks

ROI Benchmarks — Real-World Med Spa Metrics

Grounded ranges from industry reports and compiled client baselines. Your mileage varies by offer, market, and response time.

Missed-Call Capture

35–60%

% of missed calls converting to text conversations with instant SMS + booking link.

Speed-to-Lead Bookings

+40–120%

Lift in consults booked when replies happen within 5 minutes (AI + SMS/voice).

No-Show Recovery

8–18%

Recovered consults from multi-touch follow-ups over 3–7 days.

Package AOV Lift

+10–25%

Average order value increase from bundle prompts (e.g., tox + facial).

Membership Growth

+12–30%

Net member count from perks, renewal nudges, and “freeze” saves.

Review Velocity

3–6×

Increase in monthly Google reviews via QR + SMS timing.

Benchmarks, not guarantees Offer matters Local demand Team response
Ranges reflect typical med spa performance envelopes with AI voice/webchat, instant text-back, and packaged follow-ups in place.
⚡ Live in 7–10 business days 🤝 White-glove onboarding 🎁 Glow Launch Bundle: Review Kit + VIP Cards 🗓️ Annual prepay saves more

Pick Your Growth Plan

All plans include setup, training, and ongoing support. Upgrade anytime as your spa grows.

Essential CRM Launch

“Capture & respond fast.”
$397/mo + $697 setup
or $330.83/mo billed annually — $3,970 upfront
Text-Back
CRM Ready
Reminders
  • Lead capture + 1 landing page (Med Spa)
  • Missed-call → instant SMS with booking link
  • Basic pipeline: Lead → Consult → Scheduled
  • Appointment reminders (email/SMS)
  • Google Business Profile messaging
  • Weekly lead summary & source report
Launch My Leads
Most Popular

Clinic Growth Automation

“Fill consults & lift AOV.”
$697/mo + $1,297 setup
or $580.83/mo billed annually — $6,970 upfront
AI Chat
Bookings
Reviews
  • Everything in Essential
  • AI website chat trained on med spa FAQs
  • Online booking + smart consult flows
  • A/B landing page testing (offers)
  • Lead scoring & auto-tagging (interest/urgency)
  • Review engine + QR codes
  • Source & conversion dashboards
Scale My Calendar

AI-Powered Scale

“Automate the heavy lifting.”
$1,497/mo + $2,997 setup
or $1,247.50/mo billed annually — $14,970 upfront
“Equivalent to hiring a full-time inside sales rep”
AI Voice
Multi-Channel
Membership Growth
  • Everything in Clinic Growth
  • AI voice for after-hours & inbound/outbound
  • Package/membership follow-ups
  • Reactivation campaigns (lapsed prospects)
  • Email, SMS, and voicemail drop sequences
  • Upsell automations (bundles/perks)
  • Multi-location support (if needed)
  • Campaign ROI dashboards + monthly strategy calls
Run My Campaigns
🚀 Quick start included📈 Lead→Consult dashboard📞 Human handoff anytime 🔒 Secure & private🗓️ Annual prepay savings👥 Unlimited users 🧰 Templates & playbooks🧑‍💻 Live support

From Our Founder

Mehul Patel, Founder & CEO of NineTwoOne Solutions, spent 20+ years leading automation and analytics programs before starting NineTwoOne Solutions to bring that same rigor to med spas.

Our aim is simple: turn every inquiry into a booked consult and grow memberships & package AOV— using AI voice & webchat, instant text-back, and reactivation. We capture treatment goals, areas of concern, and photo links up front so your providers walk in prepped and your offers can be personalized automatically.

“When phones are busy or it’s after hours, consults shouldn’t slip away. With the right automations, next-day slots fill, average order value climbs, and memberships grow—without adding front-desk headcount.”

How We Work

Outcome-focused implementation that goes live fast—and improves every week.

1

Discover

45-minute call to align services, booking rules, and consult prompts.

  • Consult vs membership flows
  • No-show recovery
  • Success metrics
2

Launch

Stand up capture, text-back, AI Voice/Chat, and dashboards.

  • Packages
  • Memberships
  • Review engine
3

Optimize

A/B test offers, scripts, and speed-to-lead.

  • Education content
  • Drop-off fixes
  • Channel tuning
4

Scale

Add services, expand locations, and increase membership velocity.

  • Referrals
  • Reactivation
  • Quarterly roadmap

Starter Kit (Free)

  • Missed-Call → SMS scripts (Med Spa)
  • AI Voice prompt pack (consult/memberships)
  • Review QR cards (print-ready)
  • Package upsell templates

Ready to Keep Your Calendar Glowing?

Mehul Patel, Founder — “When phones are busy or it’s after hours, consults shouldn’t slip away.”

With the right automations, next-day slots fill, average order value climbs, and memberships grow—without adding front-desk headcount.
🚀 Live in 7–10 days 📈 Owner dashboards 🤝 Front-desk friendly 🔒 Secure & private

Med Spa FAQs

Answers for owners, practice managers, and coordinators evaluating automation and AI voice.

Can you handle after-hours and weekends?

Yes. AI answers, qualifies, and books consults 24/7. Urgent messages can alert on-call staff.

Do you support packages & memberships?

Absolutely. We build bundles with perks and automate renewal nudges.

Can you capture before/after photos?

We collect links/uploads during intake so providers can prep and follow up with results.

How fast can we launch?

Core setup typically goes live in 7–10 business days once we have access and booking rules.

Will this work with our current tools?

Yes—email, calendars, call tracking, payments, and many PMS/marketing tools via integrations.

Do you help with reactivation?

Yes. We run lapsed lead and missed-consult campaigns to refill near-term slots.