Turn missed calls and after-hours messages into registrations, donations, and volunteers with AI voice & webchat, instant text-back, and automations. Route benevolence requests, send receipts, and manage rosters automatically.
Capture every inquiry, simplify giving & registration, and coordinate volunteers—without adding headcount.
Instant SMS with links to give, register, or request help—never lose families to voicemail.
Turn On Text-BackAnswers FAQs, collects info, and starts forms 24/7. Routes benevolence to the right leader.
Try AI VoiceLeagues, camps, retreats, and events—save progress + reminders to reduce drop-off.
Simplify RegistrationRecurring & pledge flows with thank-you receipts. Lapsed donor follow-ups included.
Grow GivingSkills-based rosters with automatic reminders. Reduce no-shows and scramble.
Organize VolunteersParents, coaches, students, donors—send relevant updates by segment via SMS & email.
Segment & SendGiving, registrations, volunteer hours, and outreach impact—at a glance.
See My ROIRoles, audit logs, and incident tracking that earn trust with parents and donors.
Strengthen SafetyResponsiveness builds trust. Automate the hand-offs so your team can focus on people.
Pick a pathway, customize a few messages, and go live. These address your most common “moments that matter.”
Auto-notify teams, update field status, and SMS coaches—no phone tree.
Segment by past giving, tell stories, and enable pledge + recurring with deadlines.
Collect interests, run checks, offer training, and place people faster.
In 20 minutes we’ll map speed-to-lead, registration drop-off, donor lapses, and volunteer bottlenecks—then send a quick-wins plan.
We review programs, giving, and comms flows.
Stand up capture, text-back, AI Voice/Chat, and dashboards.
A/B test scripts, timing, and channel mix.
Add automations, events, and campaigns.
Mehul Patel, Founder & CEO, built enterprise automation and analytics for 20+ years before launching NineTwoOne to help nonprofits run with the same rigor—so leaders can spend time on people, not processes.
“When phones are busy or it’s after hours, families and donors shouldn’t slip away. With the right automations, registrations get finished, giving grows, and volunteer teams stay full.”
Benchmarks drawn from sector rollouts and digital engagement research—your results will vary by audience and messaging.
Plug-and-play resources to jumpstart results—no purchase required.
Answers for executive directors, ops leads, and volunteer coordinators evaluating automation and AI voice.
Yes. Harbor answers, qualifies, and starts forms 24/7. Urgent messages can alert on-call leaders.
We connect to common giving platforms and CRMs; we’ll map fields so data stays in sync.
Yes. Rosters, rain-plan messages, and coach communications—plus last-minute changes.
Starter Kit goes live in days; full rollout depends on data and integrations.
Yes—roles, audit logs, and incident workflows to keep families confident.
We’ll implement the first two automations for you and hand you a clear playbook.