Benchmarks compiled from home-services studies and industry surveys. Your mileage varies by season, channel mix, and answer rate.
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Missed-Call Capture
+20–35%
Lift in booked inspections when instant text-back engages unanswered callers.
Observed across service SMBs using SMS fallback.
⏱️
Speed-to-Lead Advantage
8×–21×
More likely to qualify a lead when you respond within 5 minutes vs. 30 minutes.
Backed by HBR lead response research.
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SMS Reach
~98%
Typical SMS open rate; rapid replies drive faster scheduling & confirmations.
Multiple messaging studies.
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Reviews → Selection
90%+
Consumers read local reviews before hiring; higher volume & rating increase inquiries.
BrightLocal local reviews survey.
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No-Show Reduction
15–25%
Drop in missed appointments with smart reminders & confirmations.
Home-services ops benchmarks.
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Plan Renewals
+10–20%
Renewal-rate lift using automated reminders & payment links.
Recurring plan programs.
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Reactivation Revenue
$3k–$10k/mo
Recovered from old estimates & seasonal win-backs on typical lists.
Campaign aggregates.
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Booked-Job Uplift
+18–35%
Overall increase combining speed-to-lead, SMS capture, and review automation.
Multi-channel programs.