Turn missed calls and after-hours inquiries into booked grooms with AI voice & webchat, instant text-back, and smart follow-ups. Capture breed/coat notes once—then automate reminders, drop-off/pickup texts, and reviews with before/after photos.
Copy-paste SMS templates for confirmations, pre-groom prep, pickup, and promos.
Capture every lead, streamline intake, reduce call volume, and grow 5-star reviews—without adding front-desk headcount.
Instant SMS with booking link—stop shoppers from calling the next salon.
Turn On Text-BackAnswers pricing/coat FAQs, collects details, and books grooms 24/7.
Try AI VoiceSize, coat condition, temperament, and last groom—captured before arrival.
Streamline IntakePre-groom instructions and “ready for pickup” texts reduce phone tag.
Automate MessagesSpeed-to-lead, intake consistency, and rebooking—on autopilot.
Launch fast with flows and FAQs tailored to common groom types.
All plans include setup, training, and ongoing support. Upgrade anytime as your salon grows.
Outcome-focused implementation that goes live fast—and improves every week.
45-minute call to align services, intake, and booking rules.
Stand up capture, text-back, AI Voice/Chat, and dashboards.
A/B test offers, scripts, and speed-to-lead.
Add services, expand zones, and increase review velocity.
Benchmarks from local-services response-time studies, contact-center deflection research, and appointment adherence literature. Results vary by mix, ticket size, and baseline.
Fast speed-to-lead and SMS-first follow-up consistently lift conversions across local services.
Proactive “what to expect” texts deflect common calls into self-serve channels.
Consistent nudges at the right interval increase rebook rates.
Scripts, prompts, and printables to launch fast.
Answers for owners, salon managers, and stylists evaluating automation and AI voice.
Yes. AI answers FAQs and books grooms 24/7. Urgent messages can alert an on-call coordinator.
Absolutely. We send prep instructions (potty break, mats, vaccine proof) and “ready for pickup” texts to reduce calls.
We collect size, coat condition/matting, temperament, and add-ons—plus photos—for accurate timing and pricing.
Core setup typically goes live in 7–10 business days once we have access and rules.
Yes—email, calendars, call tracking, and payments. We integrate cleanly.
Yes. We run smart rebooking nudges at the right interval to lift return rates.
Mehul Patel, Founder & CEO of NineTwoOne Solutions, spent 20+ years leading enterprise digital transformation—deploying CRM, AI, and automation for Fortune 100/500 organizations.
He launched NineTwoOne Solutions to bring that same innovation to pet grooming salons. Our mission: help your team convert more inquiries, reduce phone volume, and keep chairs & tubs busy—with automated intake, rebooking, and pickup messaging that clients actually read.
“No salon should lose a groom to voicemail, missed rebooks, or avoidable no-shows. We built NineTwoOne so AI and automation handle the busywork—your team focuses on great grooms.”