Convert missed calls and after-hours inquiries into booked visits with AI voice & webchat, instant text-back, and smart follow-ups. Intake pet details once—then automate reminders, pre/post-op care, and reviews.
Ready-to-send SMS templates for confirmations, pre/post-op, and recalls. Click to copy, paste into your system, and go.
Capture every lead, streamline intake, automate pre/post-op messages, and grow reviews—without adding front-desk headcount.
Instant SMS with booking link—stop pet parents from calling the next clinic.
Turn On Text-BackPet details, history, meds, and photos—captured before arrival.
Streamline IntakeSpeed-to-lead, care consistency, and recall compliance—on autopilot.
Launch fast with flows and FAQs tailored to common visit types.
All plans include setup, training, and ongoing support. Upgrade anytime as your practice grows.
Outcome-focused implementation that goes live fast—and improves every week.
45-minute call to align visit types, care messaging, and booking rules.
Stand up capture, text-back, AI Voice/Chat, and dashboards.
A/B test promos, scripts, and speed-to-lead.
Add services, expand zones, and increase review velocity.
Benchmarks from service-business response-time studies, contact-center deflection research, and appointment adherence literature. Results vary by case mix, ticket size, and baseline.
Fast speed-to-lead and SMS-first follow-up consistently lift conversions across local services.
Automated “what to expect” instructions deflect common phone questions into self-serve channels.
Consistent, channel-matched recalls increase vaccine & preventative adherence.
Scripts, prompts, and printables to launch fast.
Answers for owners, practice managers, and providers evaluating automation and AI voice.
Yes. AI answers, qualifies urgency, and books visits 24/7. Urgent messages can alert on-call staff.
Absolutely. We send fasting instructions, day-of texts, and recovery check-ins to reduce calls.
We collect species, breed, weight, meds, history, and photos during intake for faster care.
Core setup typically goes live in 7–10 business days once we have access and rules.
Yes—email, calendars, call tracking, and payments. We integrate cleanly.
Yes. We run vaccine/parasite and wellness plan reminders to lift compliance and reduce churn.
Mehul Patel, Founder & CEO of NineTwoOne Solutions, spent 20+ years leading enterprise digital transformation—deploying CRM, AI, and automation for Fortune 100/500 organizations.
He launched NineTwoOne Solutions to bring that same innovation to veterinary practices. Our mission: help your team convert more inquiries, reduce phone volume, and keep the appointment book full—with automated intake, recall reminders, and pre/post-op care messaging that pet parents actually read.
“No clinic should lose a visit to voicemail, missed recalls, or avoidable no-shows. We built NineTwoOne so AI and automation handle the busywork—your team focuses on care.”